The Smartest Way for
ISPs to QA with Thousands of
Support Calls
Empower your ISP with Xperia that provides advanced AI driven call analytics to optimize network performance, enhance customer experience, and drive revenue growth through data-driven insights.
Comprehensive Analytics Suite
From call volume optimization to revenue intelligence, our platform provides everything ISPs need to excel in today's competitive market.
Call Volume Analytics
Track peak calling hours, identify network congestion patterns, and optimize infrastructure capacity.
Customer Experience Insights
Analyze customer satisfaction, support ticket resolution, and service quality metrics.
Revenue Intelligence
Understand usage patterns, identify upselling opportunities, and optimize pricing strategies.
Network Security Monitoring
Detect anomalous calling patterns, prevent fraud, and ensure network security compliance.
See Analytics in Action
Our intuitive dashboard provides real-time insights and actionable intelligence to help you make informed decisions quickly.
Get Agent Analytics in Seconds
Monitor your entire network infrastructure with live metrics, predictive insights, and automated alerting systems.
Category with detailed insights per agent
Understand your customers better with comprehensive analytics on usage patterns, satisfaction metrics, and service quality.
Real-World Applications
Discover how leading ISPs are using our analytics platform to transform their operations and deliver exceptional customer experiences.
Service Quality Assurance
Monitor call quality metrics, identify network issues proactively, and maintain SLA compliance.
Customer Support Optimization
Route calls efficiently, predict support needs, and reduce wait times with intelligent analytics.
Peak Traffic Management
Automatically scale network resources during high-demand periods based on real-time call analytics.
Business Intelligence
Generate actionable insights from call data to drive strategic decisions and improve ROI.
Ready to Transform Your Telco Operations?
Join leading telecommunications providers who trust Xperia to optimize their networks and enhance customer experience.