Unlock Peak Agent Performance
with Intelligent Call QA
Stop wasting time on manual call QA — let Najoomi Xperia do it for you.
ISO 27001 Certified
Hours of manual call QA,done in seconds.
QA 40 minutes of calls in under 60 seconds
with AI intelligence.
Proven Results
Businesses using Xperia report significant
improvements across key metrics
Our Trusted Clients
Deep insights into every aspect
of your call handling.
Eight dimensions of AI-powered analysis, running simultaneously.
Sentiment Analysis
Voice Quality
Response Time
Communication
Goal Achievement
Customer Service
Problem Solving
Performance
Advanced analytics dashboard
to view your contact centre performance at a glance.
Track agent performance, call quality, trends and key metrics in one clear view — so decisions are faster and based on real data, not guesses.
Train your agents on the go with
smart suggestions and actionable feedback.
Help your agents improve as they work, with quick suggestions and feedback that actually makes a difference.
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Your data. Always safe with
Multi-Factor Authentication.
Xperia uses Multi-Factor Authentication to double-check that only the right people can access your system.
Multilingual call processing.
Every call, every language,
every switch.
Auto-detects language, handles switches mid-conversation, and gives your team the context they need.
Effortless integration with
your favorite platforms.
Seamlessly integrate with Genesys, Asterisk, CCS, IBEX, and your existing systems to keep everything running smoothly.
Asterisk
Cloud & On-Premise Solutions
Contegris
CRM Integration & Analytics
Dialer
Communications API Platform
AWS
Cloud Compute & Infrastructure
Control who does what with
Role-Based Access Control.
Assign roles like Primary and Secondary users to manage only what you allow — delegate work, protect data, and keep your workflow smooth.
Expand your analysis with
Custom Parameters.
Custom parameters give you full control over what gets analyzed. Add custom quality signals as your needs evolve, without sacrificing speed or performance.
Pricing
Simple, Transparent
Pricing Model
Choose the plan that fits your needs. Start free or scale with usage-based pricing.
Basic
Perfect for getting started
$3 free credit included
- About 75 minutes of call analysis
- Basic dashboard
- Standard reports
- Email support
Professional
Scale with usage-based pricing
per minute
Usage Examples
1,000 mins = $40/month
3,000 mins = $120/month
10,000 mins = $400/month
- Minutes valid for 1 year
- RBAC (Role-based access control)
- Advanced dashboard
- Custom workflow code
- Report mailer
- Department-wise parameters
- BI - On demand
- Custom parameters*
*Custom parameters may impact per-minute pricing
Enterprise
Custom solutions for large organizations
Tailored pricing
Deployment Options
• On-premise deployment
• Hybrid model deployment
• Cloud with dedicated resources
- Everything in Professional
- Advanced BI & analytics
- Custom system integration
- Unlimited custom parameters
- Dedicated support manager
- SLA guarantees
- Priority feature requests
The only QA agent
you'll ever need.
Save your business time and money. Get your Xperia today!